Terms of Service
Last Revised: October 9, 2026
1. Introduction
Stepclash ("StepClash", "we", "our", or "us") is operated as a sole proprietorship in Canada. These Terms of Service govern your use of our website, Android app, and related services (the "Services"). Please read these Terms before using the Services. Our Privacy Policy explains how we handle personal information; it does not replace any separate consent required for sensitive data or connected services.
2. Eligibility and Accounts
You must be at least 16 years old to use StepClash. If you are under the age of majority in your jurisdiction, you must have permission from a parent or legal guardian. You are responsible for maintaining accurate account information and protecting your login credentials.
3. Use of the Services
StepClash is provided for personal, non-commercial use unless we give prior written consent. You agree not to misuse the Services, harass other users, upload inappropriate content, attempt unauthorized access, or use bots, scripts, or automated scraping methods.
4. Health and Safety Disclaimer
StepClash provides general fitness, wellness, and recreational challenges for motivation, accountability, and personal tracking. The Services are not intended to diagnose, treat, cure, or prevent any disease or medical condition, provide medical care, or serve as a medical device. They do not provide individualized medical, dietary, or professional advice. Do not use StepClash to make medical decisions, change medication, or replace advice from a qualified healthcare professional.
Exercise and dietary changes can involve injury or other health risks. Choose goals appropriate to your health, abilities, and circumstances, and consult a qualified healthcare professional before starting or intensifying a program. Participation in challenges is voluntary; rankings, streaks, and rewards are not instructions to exceed safe limits. Stop activity if you experience concerning symptoms and seek appropriate medical attention. StepClash does not monitor emergencies.
Step counts, calorie and nutrition estimates, body measurements, calculator results, user submissions, and connected-device readings may be inaccurate, incomplete, or delayed. Syncing may fail, and corrections or source changes may affect totals and rankings. No particular fitness, weight-loss, nutritional, or competitive result is promised. Keep independent copies of information you need; the Services are not a medical-record storage system.
5. User Content and Community Behaviour
You retain ownership of content you submit, but grant StepClash a non-exclusive license to use, store, display, and distribute that content as needed to provide the Services and carry out the sharing choices you make. This license does not authorize unrelated advertising use of private health information or photos. You may remove content using available controls or request deletion, subject to necessary legal retention and copies other members have independently retained. You are responsible for the content you share and must not submit content that infringes rights, contains harassment, includes spam, or reveals personal information of others without consent.
6. Virtual Rewards and Paid Features
StepClash may offer virtual rewards, points, badges, or premium features. Unless stated otherwise, virtual items have no real-world cash value and may be modified, limited, or discontinued at any time.
Sponsorships and recurring payments
Sponsorship checkout identifies the amount, currency, and whether support is one-time or recurring. Monthly support authorizes recurring charges until cancelled. Payments are processed by Stripe. Cancel through the available Stripe customer portal or contact support@stepclash.com for cancellation help; deleting your account or uninstalling the app does not automatically cancel billing. Contact support about mistaken charges or refund requests. Any mandatory cancellation or refund rights under applicable law continue to apply. Do not assume sponsorships qualify for a charitable tax deduction.
Challenges and rewards
Challenge rankings depend on submitted and synced data and may change when errors are corrected. Do not falsify activity or exploit reward features. Any challenge offering a physical prize or benefit must state its eligibility, dates, verification requirements, prize details, and award rules separately; participation does not guarantee a reward.
7. Privacy and Third-Party Services
Your use of the Services is governed by our Privacy Policy. The Services may include third-party integrations, such as fitness trackers, or links to third-party websites. These third parties are not controlled by StepClash.
8. Changes to the Services
We may add, modify, suspend, or discontinue features at any time. We may also update these Terms from time to time and will adjust the revision date when we do. We will provide appropriate notice of material changes. Where required, we will seek acceptance before applying new terms.
9. Disclaimer of Warranties
To the extent permitted by applicable law, the Services and content are provided on an "as is" and "as available" basis, without express or implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement. StepClash does not guarantee uninterrupted availability, error-free operation, complete security, accurate data, or continued compatibility with third-party services. These qualifications do not remove our obligations under applicable privacy or consumer law.
10. Limitation of Liability
To the extent permitted by applicable law, StepClash and the people providing the Services on its behalf will not be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost opportunities, or loss of data, arising from use of or inability to use the Services. This applies whether a claim is based on contract, negligence, or another legal theory, even if the possibility of the loss was known.
For claims that may lawfully be limited, our total aggregate liability arising from the Services is limited to the greater of CAD $100 or the amount you paid to StepClash for the Services during the twelve months immediately before the event giving rise to the claim. This limit does not apply to fraud, wilful misconduct, or any liability, remedy, or obligation that cannot lawfully be excluded or limited, including applicable mandatory consumer protections. It does not restrict rights or complaints under applicable privacy law.
11. Indemnification
To the extent permitted by applicable law, you are responsible for third-party claims and reasonable resulting costs caused by your unlawful conduct, infringement of another person's rights, or deliberate misuse of the Services. This obligation does not cover losses caused by StepClash's own wrongful conduct or override mandatory consumer rights. We will give reasonable notice of a claim and an opportunity to participate in its defence; no settlement may impose an obligation on you without your consent.
12. Governing Law and Termination
These Terms are governed by the laws of Saskatchewan, Canada and applicable federal laws of Canada. You may stop using the Services at any time. We may suspend or terminate access if we believe you have violated these Terms or created risk for StepClash or other users.
Consumer rights
Nothing in these Terms excludes rights, warranties, remedies, or liabilities that cannot lawfully be excluded. The warranty disclaimers, liability limits, indemnity, and governing-law provision apply only to the extent permitted by applicable law and do not override mandatory consumer protections. If a provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law. Failing to enforce a provision on one occasion does not waive it on another.
13. Contact Us
If you have questions about these Terms or the Services, contact support@stepclash.com.